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RSA: How to reset or change your PIN on an RSA token

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2.0 - Updated on 2021-02-17 by Carlos Salazar (Inactive)

1.0 - Authored on 2019-07-03 by Marcia Teckenbrock

Intended for:

Individuals with an RSA hard or soft token 

 


Scenario/Use case:

Change the PIN on the RSA token

 


Instructions:

  1. On the RSA Self Service portal, enter your Services account username and click OK:

    Enter Services account username

  2. Next to "Authentication Method," select Password, then click the Log On button:

    RSA Secure Logon screen

  3. Enter your Services account password.

  4. a. If you do not know your PIN:  Contact the Service Desk. 

    b. If you know your PIN:

       i. Select Change PIN

    Change PIN link

       ii. Enter your current PIN, then your new PIN:

    Enter current, then new PIN