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Configuring Outlook on an Android device for Exchange Online

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6.0 - Updated on 2021-10-26 by Quinton Healy

5.0 - Updated on 2021-05-13 by Marcia Teckenbrock

4.0 - Updated on 2021-02-16 by Carlos Salazar (Inactive)

3.0 - Updated on 2020-11-04 by Fang Wang

2.0 - Updated on 2020-11-12 by Quinton Healy

1.0 - Authored on 2015-11-12 by Hannah Ward (Inactive)

Intended for:

Users who need to configure Outlook for Android to access their Fermilab email.


Scenario/Use case:

This article provides instructions on how to configure Outlook for Android to access your Fermilab email.


Instructions:

  1. Open the "Play Store".


  2. Search for "Microsoft Outlook".
  3. Click "Install".
  4. Once installed, open Outlook.


  5. Click on the "GET STARTED" button.


  6. Enter your email address, including "services" (i.e., [USER]@services.fnal.gov), and click "Continue".  Outlook will attempt to automatically connect your email address.


  7. Login with your Services account and password then click "Sign On".


    NOTE: If you are offsite and not connected to Fermilab's VPN, you may be prompted to provide an RSA passcode as part of the "Two-Factor Authentication" requirement.  Enter your passcode and click "OK". If you are unsure how to generate your passcode, please review "How to use RSA hardware token to generate a passcode" or "How to install and use RSA soft token to generate a passcode".


  8. When the authentication is completed, Outlook has successfully added your email account and Outlook will take you to your Inbox.

 


See Also: