FermiMail: Shared Mailbox in Outlook and Webmail
Intended for:
Users who need to access a shared mailbox.
Scenario/Use case:
This article provides instructions on how to access a shared mailbox using Outlook and Webmail.
Instructions:
- On the menu, select File.
- Select Account Settings and then Account Settings again.
- Click Change…
- Click More Settings.
- In the Microsoft Exchange window, click the "Advanced" tab and then click Add…
- Enter the email address of the shared email and then click OK.
- Click OK.
- Click Next.
- Click Done.
- Click Closed.
- Click "Tools" from the menu and select Accounts.
- In the "Accounts" window, make sure your account is selected on the left and click Advanced.
- In the next window, select "Delegates" and then in the lower section marked "Open these additional mailboxes", click the + button.
- Start entering the email address of the shared mailbox, select it, and then click Add.
- In the next window, click OK.
- You can now close the "Accounts" window.
- Navigate your web browser to https://email.fnal.gov.
- Login with your Services account, password, and then click Sign On.
NOTE: If you are offsite and not connected to Fermilab's VPN, you may be prompted to provide an RSA passcode as part of the "Two-Factor Authentication" requirement. Enter your passcode and click OK. - In the upper right corner of Outlook Webmail window, click on your user icon.
- Click Open another mailbox.
- Enter the email address of the shared email and then click Open.