FermiMail: macOS - Configuring Mac Mail
Intended for:
This article is intended for users who need to configure Mac Mail to access their Fermilab email.
Scenario/Use case:
This article describes how to configure Mail app in macOS to access your Fermilab email account.
Instructions:
- Launch Mac Mail
- In the "Choose a Mail account provider" window, select Exchange and click Continue.
If you do not see the "Choose a Mail account provider" window, open "Mail" menu and then select Add account…. You will be presented the "Choose a Mail account provider" window. Select "Exchange" and click Continue. - When prompted, enter your full name in the "Name" field and then your email address in the "Email Address" field but include "services" (i.e., [USER]@services.fnal.gov), and then click Sign In.
- When prompted to sign into your Exchange account, click Sign in. NOTE: Do NOT click Configure Manually.
- Type your name in the "Name" field, type in your email address and include "services" in the address (i.e., [USER]@services.fnal.gov), and then click Sign in.
NOTE: If you are offsite and not connected to Fermilab's VPN, you may be prompted to provide an RSA passcode as part of the "Two-Factor Authentication" requirement. Enter your passcode and click OK. If you are unsure how to generate your passcode, please review "How to use RSA hardware token to generate a passcode" or "How to install and use RSA soft token to generate a passcode". - Select the "apps" you want to sync with Fermilab's Exchange server and then click Done.