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Installing Cisco Jabber on a non-Fermilab device

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4.0 - Updated on 2022-10-10 by Marcia Teckenbrock

3.0 - Updated on 2021-01-29 by Carlos Salazar (Inactive)

2.0 - Updated on 2021-01-04 by Marcia Teckenbrock

1.0 - Authored on 2018-08-07 by Hannah Ward (Inactive)

 

Intended for: Cisco Jabber users

 


Scenario/Use case:

How to install Cisco Jabber on a non-Fermilab device.

 


Instructions:

 

Cisco Jabber requirements:

1. Log into the APEX application (requires VPN) https://www-esh.fnal.gov/pls/apex/f?p=106.

2. Enter your SERVICES username and password at the login screen.

 

 

3. Once you’ve logged in, you’ll see the following screen. Click on the icon on the left next to the client you wish to download. DO NOT use the “TEST” version unless specifically requested to do so.

 

 

 4. Accept the “Acceptable Use Policy” (AUP).

 

 

 

5. Click Download to download the software. 

6. Unzip and follow prompts for installation.

Example of Mac client download screen:

 

Example of Windows client download screen: