Intended for:
Users who need to configure their iOS device to access their Fermilab email.
Scenario/Use case:
This article provides instructions on how to configure their iOS device to access their Fermilab email.
Instructions:
- Open "Settings".
- Navigate to "Passwords & Accounts" and on the right side, click "Add Account".
- Select "Exchange".
- Enter your email address in the "Email Address" field but include "services" (i.e., [USER]@services.fnal.gov). If you want to add a description (i.e., FermiMail), enter it in the "Description" field and then click "Sign In".
- When prompted to sign into your Exchange account, click "Sign in".
- Login with your Services account, password, and then click "Sign On".
NOTE: If you are offsite and not connected to Fermilab's VPN, you may be prompted to provide an RSA passcode as part of the "Two-Factor Authentication" requirement. Enter your passcode and click "OK". If you are unsure how to generate your passcode, please review "How to use RSA hardware token to generate a passcode" or "How to install and use RSA soft token to generate a passcode". - Mail will then ask, "Are you trying to sign in to Apple Internet Accounts?", click "Continue".
- Select what you want to sync with Fermilab's Exchange server and then click "Save".