Intended for:
Users who need to configure Outlook for macOS to access their Fermilab email.
Scenario/Use case:
This article provides instructions on how to configure Outlook for macOS to access your Fermilab email.
Instructions:
Configuring Outlook for the first time.
- Launch Outlook
- If the "Set up Your Email" window correctly identifies your account (i.e., [USER]@services.fnal.gov), click the "Add [USER]@services.fnal.gov" and continue to step 3.
If the "Set up Your Email" window does not correctly identify your account (i.e., [USER]@services.fnal.gov), click the "Add Others" and then skip to the "Adding another email account" section, step 4. - Login with your Services account and password then click "Sign On".
NOTE: If you are offsite and not connected to Fermilab's VPN, you may be prompted to provide an RSA passcode as part of the "Two-Factor Authentication" requirement. Enter your passcode and click "OK". If you are unsure how to generate your passcode, please review "How to use RSA hardware token to generate a passcode" or "How to install and use RSA soft token to generate a passcode". - If you correctly authenticated, you will see that your account was added. Click "Done".
- Launch Outlook
- If Outlook does not prompt you to add an email account, click "Tools" from the menu and then "Accounts".
- Select "Add Email Account".
- Enter your email address, including "services" (i.e., [USER]@services.fnal.gov), and click "Continue".
Outlook will attempt to automatically connect your email address. - If Outlook does NOT match your email, when Outlook provides a list of providers, select "Office 365".
- Login with your Services account and password then click "OK".
- When the authentication is completed, Outlook has successfully added your email account. Click "Done".