Windows "Self Service" (Windows Software Center) - Frequently Asked Questions

Intended for:

Windows "Self Service" users.

Scenario/Use case:

Contents:
What is “Self Service”?
Who can use “Self Service”?
What if I don’t have “Software Center” on my Fermilab-owned Windows computer?
How do I use “Self Service”?
What software can I install by using “Self Service”?


We will add more information to this FAQ as questions arise.

FAQ:

Q: What is “Self Service”?
A: The Windows service called "Self Service" allows you to use “Software Center”, an application already installed on your computer, to install some pre-approved software at your discretion.

Q: Who can use “Self Service”?
A: If you use a Fermilab-owned centrally managed Windows computer, you can use this service. However, we can’t install this application on your personal computers.

Q: What if I don’t have “Software Center” on my Fermilab-owned Windows computer?
A: Please submit a Service Desk ticket so we can install it for you.

Q: How do I use “Self Service”?
A: Please read the user guide.

Q: What software can I install by using “Self Service”?
A: Currently, two software packages are available via “Self Service”:

• Mersive Solstice
• One Drive for Business

We will gradually add more software to the list.