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Statistics settings and warnings in Zoom

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2.0 - Updated on 2021-02-25 by Carlos Salazar (Inactive)

1.0 - Authored on 2017-01-13 by Hannah Ward (Inactive)

Statistics settings and warnings in Zoom

 

Intended for:

Users of the Zoom video/web conferencing service.

 


Scenario/Use case:

This article details how to view statistics for your Zoom application. It is useful in troubleshooting issues you may be having with your Zoom conferences.

 


Instructions

For the PDF version of this article, click here.

The Statistics settings allows you to view statistics for your Zoom application. It is useful in troubleshooting issues you may be having with your Zoom conferences. The settings displayed include:

For PC:

 

For Mac:

 

Statistics Warnings:

The statistic pages provide two types of warnings:

1. Red indicates that there most likely will be quality issues, as shown here with packet loss in audio.



2. Orange indicates that there maybe some quality issues, as shown here with packet loss in audio.

 


See Also: