Statistics settings and warnings in Zoom
Intended for:
Users of the Zoom video/web conferencing service.
Scenario/Use case:
This article details how to view statistics for your Zoom application. It is useful in troubleshooting issues you may be having with your Zoom conferences.
Instructions
For the PDF version of this article, click here.
The Statistics settings allows you to view statistics for your Zoom application. It is useful in troubleshooting issues you may be having with your Zoom conferences. The settings displayed include:
- Overall statistics for CPU, Memory, Bandwidth, Network Type and Proxy setting.
- Audio statistics for Frequency, Latency, Jitter, and Packet Loss.
- Video statistics for Latency, Jitter, Packet Loss, Resolution, and Frame Per Second.
- Screen Sharing statistics for Latency, Jitter, Packet Loss, Resolution and Frame Per Second.
For PC:
For Mac:
Statistics Warnings:
The statistic pages provide two types of warnings:
1. Red indicates that there most likely will be quality issues, as shown here with packet loss in audio.
2. Orange indicates that there maybe some quality issues, as shown here with packet loss in audio.
See Also: