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2.0 - Updated on 2021-02-23 by Carlos Salazar

1.0 - Authored on 2018-02-01 by Hannah Ward

VoIP Voicemail Settings

 

Intended for:

VoIP users.

 


Scenario/Use case:

 


Instructions:

Login to Voicemail from your phone

  1. Press the Messages button on the phone or dial x6250
  2. When prompted, enter your PIN followed by the pound # key
  3. If this is the first time dialing in, follow the prompts to update your personal name recording, greeting and PIN.

 

Login to Voicemail from another phone

  1. Dial x6250 if onsite or 630-840-6250 if offsite
  2. When connected and you hear the greeting, press the star * key
  3. If prompted, enter your ID (your 4-digit extension number) followed by the pound # key
  4. When prompted, enter your PIN followed by the pound # key
  5. If this is the first time dialing in, follow the prompts to update your personal name recording, greeting and PIN

 

Change Recorded Name

  1. Login
  2. Press 4 for setup options
  3. Press 3 for Preferences
  4. Press 2 for Recorded Name

 

Change Recorded Greeting

  1. Login
  2. Press 4 for Setup Options
  3. Press 1 for Greeting

 

Change PIN

  1. Login
  2. Press 4 for Setup Options
  3. Press 3 for Preferences
  4. Press 1 for PIN

 

Change to an Alternate Greeting

  1. Login
  2. Press 4 for Setup Options
  3. Press 1 for Greeting
  4. Press 2 to turn on your Alternate Greeting

 

New message indicators

 

Listen to Messages

  1. Press Messages and follow the voice prompts. To check messages for a specific line, press the line button first.