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Instructions for eLicense Holders after an eShopper shares a cart

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Instructions for eLicense Holders after an eShopper shares a cart


Intended for:

eLicense Holders


Scenario/Use case:  

This article describes what eLicense Holders should do after an eShopper shares a cart with them in eMarketplace.


Instructions:


1. After an eShopper shares a cart with an eLicense Holder, the eLicense Holder will receive an email notification like the one below.


Graphical user interface, text, application, email

Description automatically generated


2. eLicense Holders will not be able to access the shared cart by clicking the link in the email because the EBS system requires multifactor authentication to access. Instead, please follow the instructions in the Quick Start Guide for eLicense Holders to log in to EBS and access the shared cart.