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ServiceNow - Change settings to view tasks in tabbed view

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2.0 - Updated on 2021-02-10 by Carlos Salazar (Inactive)

1.0 - Authored on 2021-01-21 by Marcia Teckenbrock

Intended for:

Individuals who would like to change their settings to view tasks in a tabbed view (useful for situations in which there are several tasks assigned to a requested item.)

 


Scenario/Use case:

Easily view tasks associated with a requested item.

 


Instructions:

To change your ServiceNow settings for easier viewing of tasks relating to a RITM: 

 

  1. Click on the gear icon in the upper right of the blue header bar:

 

  1. Click Lists:

 

  1. Toggle the switch to Tabbed forms

 

Graphical user interface, application

Description automatically generated

The setting is saved for all your requested items unless you change it.