This site requires JavaScript to be enabled
An updated version of this article is available

How to reset your FERMI domain (Windows login) password using the Password Reset Tool

31 views

5.0 - Updated on 2022-02-16 by Marcia Teckenbrock

4.0 - Updated on 2021-12-01 by Marcia Teckenbrock

3.0 - Updated on 2021-11-10 by Marcia Teckenbrock

2.0 - Updated on 2021-02-16 by Carlos Salazar (Inactive)

1.0 - Authored on 2014-09-02 by Fang Wang

How to reset your FERMI domain (Windows login) password using the Password Reset Tool


Intended for:

Users who need to reset their FERMI domain (Windows login) password using the Password Reset Tool. This option may be used only if the password is known.



Scenario/Use case:

This article provides instructions on how to use the Password Reset Tool to reset your FERMI domain (Windows login) password if known.

BEFORE YOU BEGIN: You must have a Fermilab-issued RSA token or YubiKey to use the Password Reset Tool. If you do not have either of these, you must either contact the Service Desk to change your password.)

NOTE: You can only reset your password after you enroll your FERMI domain (Windows login) account using the Password Manager Tool. See the procedures on how to enroll your accounts here.


Instructions:

This article provides instructions on how to use the Password Reset Tool to reset your FERMI domain (Windows login) password if you know your password.

1. Access the Password Reset Tool at https://passwordreset.fnal.gov and click Reset Password.

2. Enter your user name and select "FERMI" from the drop-down list. Then click Continue.

     

NOTE: If you have not enrolled this account, you will get this message:



3. Answer your security questions and click Continue.

Answer security question

NOTE: In the top right corner, there is a clock. This tells you how much time is left before the page expires and you will have to start over again.

 

You will get this message if you have waited too long:



4. You should be able to reset your FERMI Windows domain password now.

Enter, then confirm, new password


NOTE: If you cannot reset your password using this tool, please call the Service Desk at (630) 840-2345 or email servicedesk@fnal.gov for assistance.



See Also: