This site requires JavaScript to be enabled
An updated version of this article is available

How to check your Zoom client version

77 views

11.0 - Updated on 2024-09-10 by Evely Ortiz

10.0 - Updated on 2024-02-19 by Evely Ortiz

9.0 - Updated on 2024-02-14 by Evely Ortiz

8.0 - Updated on 2024-02-12 by Evely Ortiz

7.0 - Updated on 2023-08-11 by Evely Ortiz

6.0 - Updated on 2023-08-11 by Evely Ortiz

5.0 - Updated on 2023-02-14 by Evely Ortiz

4.0 - Updated on 2022-08-09 by Evely Ortiz

3.0 - Updated on 2022-02-14 by Farha Bhimji

2.0 - Updated on 2021-02-24 by Carlos Salazar (Inactive)

1.0 - Authored on 2020-05-21 by Marcia Teckenbrock

How to check your Zoom client version

 

Intended for:

Zoom users

 


Scenario/Use case:

Check Zoom desktop client version. If you haven’t updated your Zoom client to version 5.17.5 or higher by March 1, 2024, you will be prompted to do so when you try to start or join a Zoom meeting. Since this may delay your meeting, we advise you to update your Zoom client as soon as possible. To check which version of Zoom you have, see below.

 


Details:

On Windows computers

  1. Open your Zoom client on your computer.
  2. Sign in to your Zoom client. 
  3. Click on your profile picture in the upper right.
  4. Click Help.
  5. Click About Zoom.

    You must have Zoom version 5.17.5 or above installed in order to use Zoom after March 1, 2024. See this KB article on how to upgrade your Zoom client on Windows.

Windows - how to check your Zoom version

On Mac computers

  1. Open the Zoom client on your computer.
    2. In your toolbar, click on zoom.us.
    3. Click About Zoom.

    You must have Zoom version 5.17.5 or above installed in order to use Zoom after March 1, 2024. See this KB article on how to upgrade your Zoom client on Mac OS.

Mac - how to check Zoom client version

 


See Also:

How to upgrade your Zoom client