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7.0 - Updated on 2022-02-16 by Marcia Teckenbrock

6.0 - Updated on 2021-11-10 by Marcia Teckenbrock

5.0 - Updated on 2021-02-17 by Carlos Salazar

4.0 - Updated on 2020-11-20 by Fang Wang

3.0 - Updated on 2020-11-04 by Fang Wang

2.0 - Updated on 2020-11-12 by Marcia Teckenbrock

1.0 - Authored on 2013-10-15 by Donald Foss

Changing or resetting your Fermi domain or Services password

Intended for:

Individuals who need to change or reset their Fermi domain (Windows login) or Services account passwords (regular or -admin). We recommend using the Password Reset Tool. Once enrolled, you can use the Password Reset Tool any time of day without staff intervention.

BEFORE YOU BEGIN: You must have one of the following to use the Password Reset tool:

 If you do not have any of these, you must either contact the Service Desk to change your password. If you are using a Mac or Linux computer, you can change your Services password after the password is expired using the "kpasswd" command. Follow the instructions in this article.

Scenario/Use case:

Change or reset their Fermi domain (Windows login) or Services account passwords.


If you cannot proceed, contact the Service Desk at 630-840-2345 or (email will take longer to respond)