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How to reset your FERMI domain (Windows login) password using the Password Reset Tool

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5.0 - Updated on 2022-02-16 by Marcia Teckenbrock

4.0 - Updated on 2021-12-01 by Marcia Teckenbrock

3.0 - Updated on 2021-11-10 by Marcia Teckenbrock

2.0 - Updated on 2021-02-16 by Carlos Salazar (Inactive)

1.0 - Authored on 2014-09-02 by Fang Wang

How to reset your FERMI domain (Windows login) password using the Password Reset Tool


Intended for:

Users who need to reset their FERMI domain (Windows login) password using the Password Reset Tool. This option may be used only if the password is known.



Scenario/Use case:

This article provides instructions on how to use the Password Reset Tool to reset your FERMI domain (Windows login) password if known.

 


Instructions:

BEFORE YOU BEGIN:

1. You must have one of the following to use the Password Reset tool:

2. You must enroll each account in the Password Reset Tool. Once enrolled, you do not need to repeat this step.

Once you have completed these steps, you can access the Password Reset Tool.


USING THE PASSWORD RESET TOOL:

1. Access the Password Reset Tool at https://passwordreset.fnal.gov and click Reset Password.

2. Enter your user name and select "FERMI" from the drop-down list. Then click Continue.

     

NOTE: If you have not enrolled this account, you will get this message:



3. Answer your security questions and click Continue.

Answer security question

NOTE: In the top right corner, there is a clock. This tells you how much time is left before the page expires and you will have to start over again.

 

You will get this message if you have waited too long:



4. You should be able to reset your FERMI Windows domain password now.

Enter, then confirm, new password


NOTE: If you cannot reset your password using this tool, please call the Service Desk at (630) 840-2345 or email servicedesk@fnal.gov for assistance.



See Also: