Intended for:
RSA software ("soft") token users
Scenario/Use case:
This article provides instructions on how to:
- Generate an passcode on an iOS device
- Generate an passcode on an Android device
Instructions:
Using an RSA token on an iOS Device
- Open RSA to see token
- When authenticating with this token, enter your PIN + 6-digit token code
Using an RSA token on an Android phone
When you launch the RSA app:
- If you are presented the the passcode screen, you will need to enter your PIN + this 6-digit token code when prompted for RSA authentication.
- If you are presented with a "Enter PIN" screen first (see below), enter your PIN on your phone and you will receive your passcode. When presented with the passcode screen, just use the 6-digit code when prompted for RSA authentication.
For additional instructions on how to use your RSA token and troubleshoot common token issues, see How to request and use an RSA token
See Also: