FermiMail: Windows - Configuring Outlook

Intended for:

 Users who need to configure Outlook to access their Fermilab email on a Windows PC.

Scenario/Use case:

This article provides instructions on how to configure Outlook to access your Fermilab email on a Microsoft Windows PC.

Instructions:

• Configuring Outlook for the first time (automatic set up)
• Adding another email account (automatic set up)
• Configuring or adding email account (manual set up)
  
  

Configuring Outlook for the first time

NOTE:

• If you are not presented with the configuration window, please refer to section "Adding account to Outlook".
• If Outlook cannot connect your email using the automatic set up method, please refer to the section "Configuring or adding email account".

1. Launch Outlook. You should be presented the configuration window. 
2. Enter your Fermilab email address (i.e., [USER]@services.fnal.gov), and click Connect.
   
   
   
   
3. You should be sent to Fermilab's Single Sign-On (SSO) page. Login with your Services account and password then click Sign On.
   
   
   
   Note: Enter your passcode and click OK. If you are unsure how to generate your passcode, please review "How to use RSA hardware token to generate a passcode" or "How to install and use RSA soft token to generate a passcode".
   
   
   
   
4. Ensure the "Set up Outlook Mobile on my phone, too" is NOT checked and then click Done.
   
   

Adding another email account

1. On the menu, select File.
   
   
   
   
2. Select Account Settings and then Account Settings again.
   
   
   
   
3. Click New…
   
   
   
   
4. Enter your Fermilab email address (i.e., [USER]@services.fnal.gov), and click Connect.
   
   
   
   
5. You should be sent to Fermilab's Single Sign-On (SSO) page. Login with your Services account and password, then click Sign On.
   
   
   
   6. If promoted, enter your passcode and click OK. If you are unsure how to generate your passcode, please review "How to use RSA hardware token to generate a passcode" or "How to install and use RSA soft token to generate a passcode".
   
   
   
   7. Click Done.
   
   

Configuring or adding email account (manual setup)

It is assumed that Outlook failed to connect your email using the automatic set up method and you are sitting at the configuration window.

1. 1. Enter your Fermilab email address (i.e., [USER]@services.fnal.gov), click on Advanced option, select "Let me set up my account manually", and then click Connect.
      
      
      
      
   2. Outlook will ask select Office 365.
      
      
      
      Outlook will attempt to automatically connect your email address.
      
      
      
      
   3. You should be sent to Fermilab's Single Sign-On (SSO) page. Login with your Services account and password then click Sign On.
      
      
      
      
   4. Enter your passcode and click OK. If you are unsure how to generate your passcode, please review "How to use RSA hardware token to generate a passcode" or "How to install and use RSA soft token to generate a passcode".
      
      
      
      
   5. Click Next.
      
      
      
      
   6. Ensure the "Set up Outlook Mobile on my phone, too" is NOT checked and then click Done.
      
      

See Also:

• FermiMail: Integrated Email and Calendar