FermiMail: iOS - Configuring Outlook on iPhone or iPad

Intended for:

Users who need to configure their iOS device to access their Fermilab email.

Scenario/Use case:

This article provides instructions on how to configure their iOS device to access their Fermilab email.

Instructions:

NOTE: Screenshots will be added soon.

Instructions are from iPhone running iOS 17 with Outlook version 4.2417.0. Setup on iPad will be similar but may look slightly different. Newer versions of iOS and/or Outlook should also be similar but may also alter how the process appears

1. Download Outlook from iOS App Store if not already installed.
2. Open Outlook app
3. Tap Add Account
4. Enter your email address in the "Email Address" field but include "services" (i.e., [USER]@services.fnal.gov).
5. Tap Add Account.
6. Log in with your Services account, password, and then click Sign On.
7. You may be prompted as second time with a heading pingprod.fnal.gov. If so, again log in with your Services account, password, and then click Sign On
8. You will be prompted to provide an RSA passcode as part of the "Two-Factor Authentication" requirement. Enter your passcode and click "Submit". If you are unsure how to generate your passcode, please review "How to use RSA hardware token to generate a passcode" or "How to install and use RSA soft token to generate a passcode".
9. Tap Continue to trust services.fnal.gov
10. Tap Continue to sign in to Outlook Mobile
11. Account will be added to Outlook app.
12. A message will appear that a US Government account has been detected. Tap OK to restart the app. You will not be able to add additional accounts. Any other accounts added previously will be removed. You can add a Shared Mailbox
    
    
    

See Also:

FermiMail: Integrated Email and Calendar