This site requires JavaScript to be enabled
An updated version of this article is available

10 views

6.0 - Updated on 2021-11-04 by Quinton Healy

5.0 - Updated on 2021-05-13 by Marcia Teckenbrock

4.0 - Updated on 2021-05-13 by Anthony Donzelli

3.0 - Updated on 2021-02-17 by Carlos Salazar

2.0 - Updated on 2021-01-04 by Quinton Healy

1.0 - Authored on 2015-10-30 by Hannah Ward

FermiMail: Windows - Configuring Outlook

 

Intended for:

 Users who need to configure Outlook to access their Fermilab email on a Windows PC.

 


Scenario/Use case:

This article provides instructions on how to configure Outlook to access your Fermilab email on a Microsoft Windows PC.

 


Instructions:

Configuring Outlook for the first time

NOTE:

  1. Launch Outlook. You should be presented the configuration window. 
  2. Enter your Fermilab email address (i.e., [USER]@services.fnal.gov), and click Connect.



  3. You should be sent to Fermilab's Single Sign-On (SSO) page. Login with your Services account and password then click Sign On.



    NOTE: If you are offsite and not connected to Fermilab's VPN, you may be prompted to provide an RSA passcode as part of the "Two-Factor Authentication" requirement. Enter your passcode and click OK. If you are unsure how to generate your passcode, please review "How to use RSA hardware token to generate a passcode" or "How to install and use RSA soft token to generate a passcode".



  4. Ensure the "Set up Outlook Mobile on my phone, too" is NOT checked and then click Done.

 

 

Adding another email account

  1. On the menu, select File.



  2. Select Account Settings and then Account Settings again.



  3. Click New…



  4. Enter your Fermilab email address (i.e., [USER]@services.fnal.gov), and click Connect.



  5. You should be sent to Fermilab's Single Sign-On (SSO) page. Login with your Services account and password, then click Sign On.



    NOTE: If you are offsite and not connected to Fermilab's VPN, you may be prompted to provide an RSA passcode as part of the "Two-Factor Authentication" requirement. Enter your passcode and click OK.



  6. Click Done.

 

Configuring or adding email account (manual setup)

It is assumed that Outlook failed to connect your email using the automatic set up method and you are sitting at the configuration window.

    1. Enter your Fermilab email address (i.e., [USER]@services.fnal.gov), click on Advanced option, select "Let me set up my account manually", and then click Connect.



    2. Outlook will ask select Office 365.



      Outlook will attempt to automatically connect your email address.



    3. You should be sent to Fermilab's Single Sign-On (SSO) page. Login with your Services account and password then click Sign On.



      NOTE: If you are offsite and not connected to Fermilab's VPN, you may be prompted to provide an RSA passcode as part of the "Two-Factor Authentication" requirement. Enter your passcode and click OK.



    4. Click Next.



    5. Ensure the "Set up Outlook Mobile on my phone, too" is NOT checked and then click Done.

 


See Also: