How to use Password Reset Tool to change or reset your passwords
Intended for:
Users who need to use the Password Rest Tool to change or reset their Services account password or FERMI domain password (Windows login).
Scenario/Use case:
This article provides instructions on how to use the Password Reset Tool to change or reset the following passwords:
- Services account password.
- FERMI domain password (Windows login).
BEFORE YOU BEGIN: You must have a Fermilab-issued RSA token or YubiKey to use the Password Reset tool. If you do not have either of these, you must either contact the Service Desk to change your password, or use the use the “kpasswd” command (for Services accounts on Mac or Linux only--see next paragraph)
If you are using a Mac or Linux computer, you can change your Services password after the password is expired using the "kpasswd" command. Follow the instructions in this article.
Instructions:
In order to use the tool:
1. You must have an RSA token or a YubiKey. You can obtain an RSA token by following these instructions; YubiKeys are reserved for employees who have access to the lab’s business or financial systems.
2. You must first enroll each account in the Password Reset Tool. Once enrolled, you do not need to repeat this step.
- How to enroll your accounts
- How to add or change an alternative email address
- How to change your password
- How to change your security questions
- How to reset your FERMI Windows domain password
- How to reset your SERVICES account password
- How to change your password if it's expired